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Feeling Heard as a Leadership Practice

Feeling Heard as a Leadership Practice

What it means to feel heard at work and why the nervous system knows when it doesn’t. This week, our team had a thoughtful conversation about what it means to feel heard, and perhaps more importantly, what it feels like when we don’t. What emerged was striking in its...

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Conflict Is Not Neutral

Conflict Is Not Neutral

It usually starts like this: “We have some tensions among a few key people on the team.” When leaders say “tensions,” they often mean conflict. And when they say conflict, they often mean communication breakdown. But more often than not, what’s underneath isn’t tone....

The Capacity Myth

The Capacity Myth

There’s a moment I’ve come to recognize in almost every equity, leadership, or conflict consultation. It usually arrives after the request for training. Sometimes it’s explicit: “We just need people to understand this better.” Sometimes it’s more subtle: “Can you help...